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OpenText ALM/Quality Center

OpenText ALM/Quality Center
Formerly Micro Focus ALM/Quality Center

Overview

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

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Recent Reviews

TrustRadius Insights

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With …
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HP ALM

7 out of 10
November 30, 2017
Incentivized
HP ALM is being used by the various teams in IT department. It's mainly used for Test Management and Defect Management.
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Pricing

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What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Planview AgilePlace?

AgilePlace is a project management solution built around flexibility, data-driven analytics, and workflow automation. The software was acquired by Planview in December 2017 to expand that company's capabilities.

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Product Details

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText ALM/Quality Center Features

  • Supported: Application lifecycle management
  • Supported: Release and cycle management, with KPI and Scorecard
  • Supported: Requirements management (Business Process Models, Baselining, and Version Control)
  • Supported: Risk-based test planning and management
  • Supported: E-Signature solution
  • Supported: Application Lifecycle Intelligence
  • Supported: Automatic execution and result collection of UFT tests (UFT One, UFT Mobile and UFT Developer) and BPT tests
  • Supported: Automatic execution and result collection of other automated tests such as Selenium, through the Micro Focus Application Automation Tools (a Jenkins plugin)
  • Supported: Micro Focus Sprinter-integrated manual testing
  • Supported: WebRunner—Web-based client with manual and automated test execution, defect management and dashboard view capabilities
  • Supported: Client Launcher—Full-function Windows desktop client, installable without administrator privilege
  • Supported: Business Process Testing
  • Supported: Quality of Things—Offline/online test execution client on mobile devices
  • Supported: Quality Analytics (Reports and dashboards, cross-project reporting
  • Supported: Defect management
  • Supported: LDAP user authentication and SAML-based single sign-on (SSO)
  • Supported: AutoPass License Server (APLS) integration
  • Supported: Archiving wizard able to archive large amount of data for single or multiple projects
  • Supported: Team collaboration using Microsoft Skype for Business

OpenText ALM/Quality Center Competitors

OpenText ALM/Quality Center Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Jira Software and Bitbucket are common alternatives for OpenText ALM/Quality Center.

The most common users of OpenText ALM/Quality Center are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(105)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With its comprehensive features, it offers a complete ALM solution for collecting requirements, managing releases, executing test plans, and handling defect management. Users have the flexibility to write their own code using VBScript to meet their specific business requirements. The tool's scalability and support for clustering make it a robust solution for large-scale projects.

One of the key use cases of HP ALM is its effectiveness in managing projects following a waterfall methodology. It serves as a centralized repository for storing requirements, estimates, test scenarios, and tracking project status. The tool also allows for traceability between requirements, tests, and defects, providing transparency and facilitating informed decision-making for higher management.

Another common use case of HP ALM is within agile teams that use Jira for tasking and requirement management. In this scenario, HP ALM is leveraged for test management, enabling teams to create test cases and execute them while keeping their requirements and tasks in Jira. This integration ensures seamless collaboration between different teams and streamlines the overall testing process.

HP ALM also prominently features as a bug lifecycle management tool that integrates with other HP testing tools for automated testing. It helps QA teams maintain full traceability of requirements, tests, and bugs. Developers can easily update raised bugs and follow test steps for issue investigation. Additionally, reports generated from HP ALM can be shared with the project team to aid in decision-making.

Overall, HP ALM serves as a comprehensive solution for managing testing activities from start to finish. Its core capabilities like release planning, requirement management, test execution, and defect tracking make it valuable across various departments and industries. Whether it's managing defects in regression testing or monitoring and controlling workflow processes, HP ALM proves to be an essential tool for many organizations aiming to ensure code quality and project success.

Efficient Test Suite Management: Users consistently praise HPALM for its ability to manage a mix of automation and manual test suites. They appreciate the seamless integration with HP automation tools like HP Unified Functional Testing and HP LoadRunner, which allows for streamlined execution of automated test suites and automatic maintenance of reports. The classification of test suites as manual or automated in HPALM is also highly valued, enabling managers to track progress in moving from manual to automated suites.

Comprehensive Test Management: Many users find HPALM an excellent tool for overall test management. They highlight its support for defining, managing, and tracking functional, performance, and security test suites in one centralized location. Reviewers appreciate that HPALM covers all aspects of test management activities, including creating and importing test cases, as well as snapshot capturing. The linking of defects to test runs is also highly regarded by users.

Integration with Development Tools: Several reviewers have found the integration capabilities of HPALM impressive. They mention that it supports devops implementation through interactions with development tools such as Jenkins and GIT. Furthermore, users appreciate that HPALM promotes team collaboration by integrating with collaboration tools like Slack and Hubot. The ability to integrate with any environment and source control management tool is particularly useful for testers who value traceability and links between source control changes, requirements, and tests. Additionally, the option to create defects directly from test cases in HPALM provides convenience for testers when reporting issues to developers.

Difficult User Interface: Several users have found the user interface to be confusing and unintuitive, which has made it difficult for them to navigate and complete tasks efficiently. They have expressed frustration with the placement of certain features and have struggled to understand how to use them effectively.

Lack of User-Friendliness: Many reviewers have expressed dissatisfaction with the product's overall lack of user-friendliness. They believe that the interface is not intuitive enough and lacks clear instructions or guidance on how to perform various tasks. This has resulted in a steep learning curve for new users and has hindered their ability to fully utilize the product's capabilities.

Negative Experience with Customer Support: A significant number of customers have reported negative experiences with the customer support provided by the company. They feel that their issues were not adequately addressed or resolved in a timely manner, leading to frustration and disappointment. Some users even mentioned encountering unhelpful or dismissive responses from customer support representatives, further exacerbating their negative experience.

Users highly recommend ALM for test management and bug tracking, as it is considered a modern and good software for testing and Application Life cycle Management. ALM is seen as a complete tool for testing with handy and useful customization options. It is recommended for build integration with Agile and Continuous integration tools. However, some users suggest that ALM could use some UI updates and recommend considering a cheaper alternative if not all features are needed. Nonetheless, users highly recommend ALM for managing and logging defects, tracking test cases, bugs, and creating automated test cases. They also recommend demoing ALM for both business and technology users. ALM is seen as a solid tracking tool for data requests and change management activities. Users highly recommend using ALM for maintaining software test plans and executions. Furthermore, ALM is considered a great tool for keeping track of requirements, testing, and defect tracking, which helps in improving project quality. Users suggest having IT-literate employees assigned to ALM and recommend hiring experienced consultants for setup and mentoring. Finally, users highly recommend ALM for evaluating a Test Management Tool.

Attribute Ratings

Reviews

(1-3 of 3)
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Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HP ALM is project management tool with strongest test management capabilities.

We are using this tool for managing projects working with waterfall methodology, HP ALM is sued to store requirements, estimates, test scenario creation, management, execution, reporting & tracking project status. Its rich reports & dashboard help in keeping the transparency & helps higher management in taking decisions.

For agile teams where JIRA is being used, we also use HP ALM for test management. The model is requirements, tasking and tracking in JIRA while test cases, creation, execution, snapshot capturing in HP ALM. Definitely trace-ability is an issue with this kind of model where two tools are used & add up to some waste. It is used at program level.
  • If you have a mix of automation & manual test suites, HPALM is the best tool to manage that. It definitely integrates very well with HP automation tools like HP Unified Functional Testing and HP LoadRunner. Automated Suites can be executed, reports can be maintained automatically. It also classifies which test suites are manual & which are automated & managers can see the progress happening in moving from manual to automated suites. In HPA ALM all the functional test suites, performance test suites, security suites can be defined, managed & tracked in one place.
  • It is a wonderful tool for test management. Whether you want to create test cases, or import it, from execution to snapshot capturing, it supports all activities very well. The linking of defects to test runs is excellent. Any changes in mandatory fields or status of the defect triggers an e-mail and sent automatically to the user that the defect is assigned to.
  • It also supports devops implementation by interacting with development tool sets such as Jenkins & GIT. It also bring in team collaboration by supporting collaboration tools like Slack and Hubot.
  • This tool can integrate to any environment, any source control management tool bringing in changes and creates that trace-ability and links between source control changes to requirements to tests across the sdlc life-cycle.
  • It is a very costly tool so unless you wanna use most of its features don't go for it & alos if you want it to manage agile teams , I will recommend tools like JIRA, Rally, Active Collab & AgileCraft since these tools understand agile principles & scrum practices better than HP ALM.
  • It has a very rich UI interface & is indeed a very simple tool but few minor issues like not opening another window , not allowing copy paste repetitive Dev-QA tasks makes things difficult for users.
  • Though with new version Octane they try to incorporate new features & integrations supporting agile principles & practices but still many things are missing making it excellent tool for waterfall projects but not for handling agile teams.
  • You can not run scrum meetings with distributed teams like you can do in AgileCraft. Also support for retrospectives is not up to the mark.
  • It is highly dependent on internet explorer.Support for other browsers like chrome and Firefox is not there.

HP ALM is well suited for waterfall projects specifically if the teams are novice. It provides excellent support for project planning, tracking & test management. Top leadership can efficiently track, measure and report on project milestones & key performance indicators. Development teams have access to a wide variety of tools to automate their development, testing, bug tracking, and reporting tasks in one place. Its extensive documentation and tutorials help new users to learn this tool pretty fast. Though for agile teams HP ALM Octane can be explored but its not value for money & did not handle distributed teams well.
  • We are able to maintain trace-ability effectively using this tool which helps us in improving quality while keeping low the cost of quality. Requirements, Test Plan and Test Lab are most used modules by our teams.
  • We are able to maintain our test suites very well which is mix of manual + automation.
  • Since automated scripts are created in HP UFT , it lead to easy maintenance of automated scripts, suites & test results.
  • With its integration with Jenkins , helping us in achieving Continuous integration which ultimately helps us in reducing time to market.
  • Since most of the team members are novice, extensive documentation and tutorials of HP ALM helps in reducing the learning curve. Team members were able to learn this tool while working & no separate training was provided.
We require a project management tool for waterfall projects with very heavy testing cycles (4-5 regression cycles), definitely no other tool in the market provides the level of support for test management that HP ALM provides.

On the top of that, testing scope was huge, it covers functional, security & performance testing & we want to track all the suites under one roof which was only feasible in HP ALM. Also we were planning to automate using HP UFT which also integrates well with HP ALM.
No
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Analyst Reports
The QA manager likes the testing workflow of ALM & the rich features covering end to end flow of qa cycle which is the primary reason for selection of HP ALM.
If the project is running in waterfall & QA needs to have exhaustive workflow , go for this else stay away.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HP Application Lifecycle Management is used in our whole organization for testings new requirements.

We are using ALM as our bug lifecycle management tool. The major benefit of this tool is its ability to integrate with HP's other testing tools which makes it a perfect automated testing framework.
  • Simplicity and broader ways to integrate other project management tools with it. The tool has a good GUI and better test data management mechanism
  • Notification mechanism and reporting features are also competitive
  • ALM only works well with Internet Explorer, and because of that it inherits all the performance issues from IE
  • It's very slow sometimes. There is improvement required in this context.
  • Initial learning curve is a bit steep due to digital signs.
This is suited in mid to big project/program for testing.

Good for life-cycle for identifying bugs, assigning to responsible teams and getting to a resolution.

Reports needs some work but they are manageable.
  • Positive impact on testing cycle as it pops up and tracks current status of defects management
  • You go from creating your test cycles, test campaigns, specifying your business requirements, to creating test scenarios. Optional tools like HP Sprinter can be used to record your test scenarios, and the script will be helpful for the persons in charge the testing.
  • Integration with SAP: from solution manager solution documentation to SAP ECC, there are many connectors out there that can be used to transfer data from and to HP ALM.
We have not tried any other tools so it is hard to compare.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used by my entire organization as a tool to manage testing and to log the defects and bugs that are found in our applications. It allows us to keep track of various scenarios used by testers for testing under various environments and also to log the results. It also provides us with enough metrics and other reports that enable us timely management of the defects and the various stages in a defect lifecycle.
  • It is an excellent tool to manage defects - and lets us see all the defects logged for that application.
  • It has provisions to enter detailed test scenarios that can be listed to be run on the test labs.
  • It has various metrics and reports that enable the entire team to keep an eye on the various stages of the defect lifecycle.
  • It is also synced to another project planning tool of this organization called the RTC.
  • It could have better dashboard views of defects.
  • The reverse sync between RTC and Quality Center could be a new area to explore.
  • A new functionality to add the incidents and other walk-up tickets that are raised during the building of an application.
I would suggest this tool for testing and the defect lifecycle. It could have a better way of managing the requirements of a project. Also if it has a way to track development then it would serve as a go-to tool from the start of a project through the implementation.
  • Positive impact - have been always been able to track the defect SLAs and resolve them in a timely fashion and have the business objectives met on time.
  • Negative impact - it could have development tasks added to meet the SLAs on the development and other project deadlines.
  • Negative impact - it does not flexibly encourage various methods of software development - like agile and waterfall and hybrid.
HP Quality Center and IBM Rational Team Concert have an option for a sync up which allows a person to automatically create a defect on rational team concert from a Quality Center note just by using a sync up button. Though HP quality centre does not give us many options to track development on Quality Centre, it does let us view the metrics and SLAs on a defect life cycle. This enables the QA team to ensure the bugs are fixed in a timely fashion and the business needs are met. This is the reason why I picked Quality centre over the other tool.
Because it lets me track the test cases with detailed scenarios and is clearly separated in folders. Also the defect filter helps me filter only the ones that have been assigned to a particular area of interest. The availability of reports lets me see the essentials fields which I might be missing the data on and helps me to work on these instead of having to go through everything.
  • Reports
  • Filters
  • Views
  • Assigned to team
  • Breaking of filters
  • Building new filters
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